“Liam’s knowledge and experience ensures your conferences are a fantastic success, I love his work!” Kriss Akabusi Olympic athlete/Speaker    “With a 100% satisfaction rate for our Managers event - I would certainly recommend Liam.” Gordon Perry, Chief Executive, Accent Group    “Over 100 fully engaged and fully involved…Thanks for a great day Liam!” Sally Chapman, Deputy Chief, South Wales Fire & Rescue Service    “Liam O’Connell doing what he does best, inspiring people at London Olympia” Denise Osborne, Conference Director, Ocean Media Group    “Everyone left feeling inspired and talking about him for the rest of the conference. I would certainly recommend Liam!” Sue White, The University Caterers’ Organisation   
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About Liam


Liam has implemented culture change programmes for many businesses, large and small, including over a £100 million annual turnover. These initiatives have led to a direct positive increase in customer satisfaction, employee morale and business performance.

He has created successful internal cultural brands and inspirational change events for businesses throughout the UK.

Liam has spoken to thousands of people and organisations, including the Institutes of Housing, Customer Service, Sales & Marketing Management, Imperial College London and Cancer Research UK.

He is a regular writer for Inside Housing and other business magazines, the winner of a national training award and has worked with organisations in the Sunday Times Top 100 ‘Best Companies To Work For’.

Liam is also the published author of three successful books, an Executive Coach and a judge for the national customer service training excellence awards, recently won by Waitrose.

Liam is an incredibly successful business and culture change consultant, author and professional speaker. You could say he has had an interesting and 'unusual' life. From a broken home and the hurt of domestic violence, to the eventual suicide of his father and the amazing motivational encouragement of his mom.
From working on a fair ground and market stall to creating the Liam O'Connell experience, Liam lives by these words:

  • You can not you can’t
  • You will not you won’t,
  • If you have a dream make the dream come true
  • And most importantly, never ever give up.

Liam believes in inspiring people to create great businesses and lives. His innovative and off-the-wall style is equally entertaining, fun and thought provoking.

He is a winner of a prestigious national training award, a regular writer for business publications and has made a positive difference to thousands of people and businesses.

Most importantly Liam is real, he has worked on the front line, he does achieve amazing results and he doesn’t just talk about positive business change he makes it happen .

He can make a huge impact on your business culture and help you delight your customers.

Try the Liam O’Connell experience!